J.R. Jones RacingCUSTOMER PORTALSecure digital tune delivery
Order #DEMOAwaiting feedback/log

ORDER #DEMO · ACTIVE TUNING

Alex Carter's
Tune Workspace

Your current tune and next required action stay at the top. Everything else remains available below when you need it.

YOUR NEWEST DELIVERED TUNE

Latest Tune Ready to Download

Use this file for your next flash and test. Older revisions stay available below for your records.

Ready Now
LATEST · REVISION 2

Alex_Carter_2014_Silverado_JRJ_REV_2.hpt

1.9 MB · Delivered Jul 11, 2026, 6:40 PM

This newest tune has not been downloaded yet.
Download Latest TuneYou can return and download it again anytime.

REV 2 — BASIC DRIVING TEST

REV 2 is our first basic driving test. We are checking normal driving, shifts, RPM, fueling, and overall behavior before moving on to harder testing.

1.

Open VCM Scanner and start recording before you begin driving.

2.

Drive the vehicle normally using light to moderate throttle.

3.

Include some normal stop-and-go driving so we can see takeoff, normal acceleration, and how the vehicle shifts through the gears.

4.

Try to let the vehicle go through all available gears when possible.

5.

Do not make any wide-open-throttle pulls yet. Just normal, easy driving.

6.

If anything feels wrong or concerning, stop the test and let me know.

7.

When finished, stop the recording, save the data log, and upload it for review.

Once I review the REV 2 log, we can make the next adjustments and move on to the next step.

Previous tunes & versions (1)
REV 1Alex_Carter_2014_Silverado_JRJ_REV_1.hptDelivered Jul 9, 2026, 7:18 PM · 1.9 MB1 confirmed download
Download This Tune
View Tune Instructions

REV 1 — START & IDLE ONLY

For REV 1, we are checking start, idle, and RPM drop when placed in gear. Do not drive the vehicle yet. We want to verify everything looks good before moving on.

1.

Turn the key to ON/ACC without starting the vehicle.

2.

Open VCM Scanner and hit Record.

3.

Start the vehicle and let it idle for 10–15 minutes while recording. We want to give it time to relearn at idle.

4.

Shut the vehicle off and save the data log.

5.

Start a second recording, restart the vehicle, and let it idle again for a few minutes. There is no specific time limit on this one—we just want to see the data after the initial relearn.

6.

While still recording and holding the brake, slowly move the shifter through each gear without driving the vehicle. Pause briefly in each gear so we can see the RPM drop/load change when each gear is engaged.

7.

Return the vehicle to Park, let it idle briefly, then shut it off.

8.

Save the second log and upload both logs for review.

Please do not drive the vehicle yet. Once I review the REV 1 logs, we can move on to the next step.

CUSTOMER FILES & FEEDBACK

Send JRJ What Comes Next

Upload a datalog or tune file whenever needed. Revision requests stay linked to the exact tune you tested.

01
VCM SCANNER FILE

Upload Datalog

Upload the requested .hpl, .csv, or .zip and link it to the active tune.

Open Upload
YOUR LOGGING SETUPGM Gen V Data Logging Setup

Open the folder and follow its setup steps, then record the log Jason asked for and upload it here.

Open Logging Setup
HP TUNERS VCM SCANNER DATA

Upload a VCM Scanner Log

.HPL / .CSV LOG

Choose the tune used, attach your log, and add a brief description of any problem areas.

Your log
This connects the log to the tune you actually tested. If you are unsure, choose “I do not know.” Do not guess or just choose the newest file.
Only used with “Another tune not listed here.” This links the tune to this log; it does not replace your original stock read. If sending both files is too large, send the log alone and use Upload Tune File separately.
VCM Scanner logs are recorded data files—not VCM Editor .hpt tune files. Use .hpl, .csv, or .zip, up to 4 MB.
Brief description

A short note helps Jason know what to look for in your log. If everything is running well, just write “No problems.”

Sent on a weekend? Jason reviews weekend uploads on Monday or Tuesday.

02
HP TUNERS FILE

Upload Tune File

Send a replacement, corrected, or newly requested .hpt file without removing earlier uploads.

Open Upload
HP TUNERS VCM EDITOR FILE

Upload a Tune File

.HPT FILE

Use this for a corrected original read, replacement file, or another .hpt file JRJ requested. Every upload stays in the order history; nothing here replaces or deletes an earlier file.

Accepted: .hpt only. Maximum 4 MB.
Weekend ScheduleIf you submit a datalog or revision request over the weekend, it will be reviewed and returned Monday or Tuesday. JR Jones Racing is a small, owner-operated business, and we spend weekends with family. We appreciate it.
03
GUIDED FEEDBACK

Request Revision

Describe exactly what changed, what remains, and which tune you tested.

Open Request
REVISION REQUEST

Tell Us Exactly What the Tune Is Doing

Guided Review

Your answers tell Jason what you felt, when it happened, and which tune you tested. This context helps him decide what needs attention. Complete the questions even if it runs well; you do not need to diagnose the issue.

The tune you tested
How it is running
This tells Jason whether you are reporting a problem or sending a log for review with no problems noticed.
Tell us how it feels to you so Jason understands the severity. Do not drive or recreate a problem if you feel it is unsafe.

What problems do you notice? Tap all that apply

Startup & Idle
Throttle Response
Driving & Power
Shifting & Converter
Warning Light & Other
Choose what you actually notice; these answers direct the review to the right concern. Use Other if your issue is not listed and explain it in your notes.

When does it happen? Tap all that apply

Cold or warm, idle or driving: the situation helps Jason find the relevant part of the log.
Jason needs the fuel used during this test to interpret the results. Choose Other / not sure if you do not know.
Codes provide information about faults that may relate to what you felt. Report them exactly rather than guessing the cause.
New parts, different fuel or other changes give Jason context for differences since the last tune.
Log and notes
Have a log ready? Send this request first, then use Upload Datalog.

Describe cold and warm starts, what you felt and when, and what changed. If it runs well, say what you tested and that you noticed no problems. These details connect your experience to the tune and any log you send.

Sent on a weekend? Jason reviews weekend uploads on Monday or Tuesday.

✓
YOUR BUILD

Exact Parts For Your Mods

Saved. Update any time a part changes. No VIN needed.

Update Parts

For each mod on your order, pick the exact part installed and add the brand, part number, or size. If it is not listed, pick “Other” and type it in. No VIN needed.

You ordered: BTR Truck Norris
You ordered: 1 7/8 in long-tube headers
You ordered: Cold-air intake with stock-size MAF housing
You ordered: 3200 RPM stall converter
You ordered: Stock fuel system — pump gas
I confirm the information entered here is accurate to the best of my knowledge.
SETUP STATUS

Setup & Agreement

Complete
  1. ✓Order received
  2. ✓Agreement signed
  3. ✓Stock file received
  4. 4Included revisions 2/5
  5. 5Completed
IMMUTABLE RECORD

Service Agreement

Signed
Signed byAlex Carter — Demo Customer
AcceptedJul 8, 2026, 2:26 PM
VersionJRJ-DEMO-2026
Record hashSAMPLE RECORD — NOT A REAL CUSTOMER AGREEMENT
ORDERED BUILD

Vehicle & Mods

Confirmed
LOCKED FROM SHOPIFY

Purchased Tune & Add-ons

2 items
Primary tuneGen V GM Truck & SUV Custom TuneFull Custom Remote Tune
Qty 1SKU DEMO-CUSTOM-TUNE$269.99
Add-onCamshaft Tune Add-onBTR Truck Norris
Qty 1SKU DEMO-CAM-ADDON$99.99
Vehicle2014 Chevrolet Silverado 1500
Engine5.3L L83
CamBTR Truck Norris
Transmission / Drivetrain6L80 · 2WD
Tune typeFull Custom Remote Tune
Power adderNaturally aspirated
VINSAMPLE VIN — DEMO ONLY
Selected modifications
Camshaft: BTR Truck NorrisHeaders: 1 7/8 in long-tube headersIntake / MAF: Cold-air intake with stock-size MAF housingConverter / Clutch: 3200 RPM stall converterFuel System: Stock fuel system — pump gas
Paid add-ons
Camshaft tuningLong-tube headers
PAID ORDER MOD DETAILS

Installed Parts & Exact Mod Details

Saved
Exact camshaftBTR Truck Norris — installed with matching springs and pushrods
Headers1 7/8 in long-tube headers with high-flow cats
Intake / MAFCold-air intake with stock-size MAF housing
Torque converter / clutch3200 RPM stall converter
Fuel and fuel systemStock fuel system — 93 octane pump gas
Other build detailsDaily-driven street truck. Factory rear gear and tire size.

To add or change parts, open “Exact Parts For Your Mods” with the actions near the top of this page. No VIN needed.

ADDITIONAL TUNING SERVICE

Upgrade or Modify This Vehicle

Unavailable
The paid modification workflow is not enabled in this environment. Checkout remains disabled.
CONTACT JRJ

Messages & Support

2 Messages
ORDER COMMUNICATION

Messages

2
JRJJul 10, 2026, 2:06 PM

I reviewed the scanner log and uploaded Revision 2. A sample text alert was also sent to the phone on file. Flash that file, complete the same test, and send another log only if the issue remains.

YouJul 10, 2026, 1:44 PM

Revision 1 starts and idles much better. I uploaded the requested cruise and wide-open-throttle log.

Use 2–4,000 characters. For an upload problem, include the exact error text and what you were trying to send.
JRJ MANUAL REVIEW

Scanner Log Review Status

1

Jason reviews every VCM Scanner log personally. These updates record his decision for each uploaded log; the portal does not interpret logs or change tune files automatically.

Prepare Next RevisionRevision_1_Cruise_and_WOT_Log.hplLogged with Revision 1 · Updated Jul 10, 2026, 5:05 PM

Log reviewed. Fueling and shift data were clear; Revision 2 was prepared from this log.

Upload another support attachment

Use this for a screenshot, photo, or PDF, up to 4 MB. Describe what it shows so Jason knows what to review. HP Tuners logs belong in the separate scanner-log section above.

TEXT ALERT EXAMPLES

What JRJ Text Updates Look Like

Demo only

When a customer has a phone number on file, JRJ can send short Quo SMS alerts while the secure portal keeps the complete message, file, and order history.

JRJ Updates(910) 239-7598

JRJYour JRJ tune update is ready for order #DEMO. Open your secure portal to download Revision 2 and review Jason's notes.

CustomerDownloaded it. I'll flash Revision 2 and send the requested scanner log after the test drive.

JRJLog received. It is attached to your order and ready for Jason to review.

Text alerts are notifications only; secure files and the complete order history stay inside the portal. Nothing is sent from this public demo.

LOGGING & READINESS

Resources

Revision 1 Packet
Please read before tuning

Pre-Tuning Inspection Checklist

Complete this checklist to help ensure a smoother, more accurate tuning process and prevent avoidable delays.

Complete every applicable item before attempting to start the engine.

Ignition

Sensors and data

Wiring and grounds

Check for leaks

Intake leaks can create unmetered airflow.

Exhaust leaks can cause false O2 readings and incorrect fuel trims.

Battery voltage

A tune cannot correct improper plug installation, misfires, wiring faults, poor grounds, incorrect sensor or injector data, intake leaks or exhaust leaks.

YOUR LOGGING SETUPGM Gen V Data Logging Setup

Open the folder and follow its setup steps, then record the log Jason asked for and upload it here.

Open Logging Setup
Jason selects the exact controller files delivered with Revision 1.

What happens next: After we review your stock read and identify your PCM, your first revision will include the logging files selected for your controller. These may include controller-specific datalog instructions, the required PID list, and an applicable HP Tuners layout. Follow the included instructions before recording your datalog. When submitting your log, briefly tell us how the vehicle is running. More detail helps us review your tune faster.

Use the logging setup above together with the files delivered with your tune.

FILES & RECORDS

Order History

7 Events
CUSTOMER .HPT FILES

Tune Files Received

1
Stock tune file

Alex_Carter_2014_Silverado_Stock_Read.hpt

Jul 8, 2026, 2:31 PM · 1.8 MB
SCANNER LOG HISTORY

HP Tuners Logs

1
Revision 1 log

Revision_1_Cruise_and_WOT_Log.hpl

Jul 10, 2026, 3:20 PM · 418.0 KB